Terms and Conditions

Welcome to Smart Comfy! These terms and conditions outline the rules and regulations for the use of Smart Comfy’s website, located at smartcomfy.sa.

By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Smart Comfy’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of Saudi Arabia. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

  1. License to Use Website

    Unless otherwise stated, Smart Comfy and/or its licensors own the intellectual property rights for all material on smartcomfy.sa. All intellectual property rights are reserved. You may view and/or print pages from smartcomfy.sa for your own personal use subject to restrictions set in these terms and conditions.

    You must not:

    • Republish material from smartcomfy.sa
    • Sell, rent or sub-license material from smartcomfy.sa
    • Reproduce, duplicate or copy material from smartcomfy.sa
    • Redistribute content from Smart Comfy (unless content is specifically made for redistribution).
  2. Acceptable Use

    You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

    You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

    You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Smart Comfy’s express written consent.

  3. User Content

    In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

    You grant to Smart Comfy a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Smart Comfy the right to sub-license these rights, and the right to bring an action for infringement of these rights.

    Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Smart Comfy or a third party (in each case under any applicable law).

    Smart Comfy reserves the right to edit or remove any material submitted to this website, or stored on Smart Comfy’s servers, or hosted or published upon this website.

  4. Limitations of Liability

    Smart Comfy will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

    • to the extent that the website is provided free-of-charge, for any direct loss;
    • for any indirect, special or consequential loss; or
    • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

    These limitations of liability apply even if Smart Comfy has been expressly advised of the potential loss.

  5. Product Information

    We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will contact you as soon as possible. You will have the option of reconfirming your order at the correct price/description or canceling it.

  6. Payments and Security

    All payments are processed securely through trusted payment gateways such as HyperPay and PayTabs. We take reasonable measures to protect your payment information. By placing an order, you authorize us to charge the applicable amount to your chosen payment method.

  7. Nationwide Shipping

    We offer nationwide shipping within Saudi Arabia. Delivery times are estimated to be between 2-5 business days. While we make every effort to deliver within this timeframe, delivery times may vary depending on the destination and other factors beyond our control.

  8. Returns and Refunds

    Our return policy allows you to return products within a specified period, subject to certain conditions. Please refer to our Refund and Return Policy for detailed information on eligibility, procedures, and any applicable fees.

  9. Breaches of these terms and conditions

    Without prejudice to Smart Comfy’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Smart Comfy may take such action as Smart Comfy deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

  10. Variation

    Smart Comfy may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

  11. Assignment

    Smart Comfy may transfer, sub-contract or otherwise deal with Smart Comfy’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

    You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

  12. Severability

    If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

  13. Entire agreement

    These terms and conditions, together with Smart Comfy’s Privacy Policy, constitute the entire agreement between you and Smart Comfy in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

  14. Law and Jurisdiction

    These terms and conditions will be governed by and construed in accordance with laws of Saudi Arabia, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Saudi Arabia.